Posted in Innovation, Networks on January 11, 2010 | Leave a Comment »
JP Rangaswami’s post on platforms is worth reading. Rather than try to summarize it myself, I’ll just excerpt a few highlights:
His definition of platforms:
something that is a foundation, an enabling environment, upon which others can build things, make things
something that exists for [...]
Posted in Engagement, Networks on November 7, 2009 | Leave a Comment »
Paul Greenberg has an interesting post in which he puts a stake in the ground in defining Social CRM (sCRM). There’s a lot to take in from that post, but here’s his relatively compact definition:
“CRM is a philosophy & a business strategy, supported by a technology platform, business rules, workflow, processes & social characteristics, designed [...]
Posted in Engagement, Networks on November 2, 2009 | Leave a Comment »
Michael Silberman has a really interesting summary of how things came together recently for the 350 Global Day of Action. The whole piece is worth reading and if you haven’t looked at the amazing array of images gathered from around the world as part of this organizing effort, it really is worth spending some time [...]
